Straightforward visitor conversation
Audio Door Entry
A practical option when clear two-way audio and suitable door release are the priority. The entrance panel and indoor units need to match the scale of the building.
Intercom & Door Entry Installation
Intercom & Door Entry Installation For a Clearer Decision at the Door
Speak to visitors, see who is calling and control entry with a system designed for your entrance. WESEC installs and upgrades audio, video and supported app-connected door entry for homes, businesses and shared buildings.
For homeowners replacing a doorbell, businesses managing visitor entry, and owners or managing agents responsible for a shared entrance.
Based in Aylesbury. Covering Milton Keynes, Tring and surrounding areas, subject to postcode confirmation. Check coverage.
Your Property, Your Priorities
Answer the Right Entrance, in the Right Place
A house, a business reception and a shared residential entrance have different needs. We establish who should answer, whether video is useful and whether a handset, indoor screen or supported phone app is the best fit.
Explore the System Overview- Homes: a visitor call at the front door, with a suitable indoor or app-connected answering option.
- Businesses: reception, delivery entrances or visitor calls routed to nominated staff.
- Shared entrances: reliable resident calling, door release and an upgrade plan coordinated with occupants and building management.
- A suitable visitor route
- Plan who receives a call, where they answer and how a visitor is admitted.
- Existing wiring assessed
- Check cable condition and compatibility before assuming a full rewire is needed.
- Door release considered
- Where entry release is included, match the intercom to the lock and the door’s operation.
Choose With Confidence
Options Explained Around Your Needs
Agree the scope before work starts. Your proposal should list entrance panels, indoor units or app users, calling arrangements, cabling, power and any door-release work. For shared buildings, we also agree access to individual units, resident communication and the installation sequence.
From Enquiry to Handover
How Your Installation Comes Together
Understand Visitor Calls
Agree the entrances involved, who should answer and whether you need audio, video, mobile answering or door release.
Inspect the Existing System
Check cable routes and condition, power equipment, door hardware and any shared infrastructure. Confirm what can be retained before recommending a replacement.
Install & Coordinate
Fit the agreed equipment and complete the required cabling or compatible reuse. For occupied shared buildings, agree access and the changeover arrangements in advance.
Test Calls & Entry
Test calling, audio, video where included, the agreed answering devices and door release. Explain everyday use, user administration and relevant internet or power dependencies.
Put the Design in Context
What This Can Look Like in Practice
A Wired Doorbell in a Dunstable Home Installation
A wired doorbell formed part of the Dunstable residential project alongside six Hikvision cameras and wireless alarm equipment. It is a confirmed example of an entrance device being included in a wider home security installation.
A doorbell provides visitor calling. Remote unlocking or shared-building entry control are separate requirements that need compatible equipment and a suitable door design.
Read the Dunstable InstallationCan You Upgrade Without Rewiring?
Sometimes. Replacing an older audio system with a compatible two-wire video system may be possible using existing cables. We need to establish cable type, condition, distances, connections and the layout of the building first.
Comelit describes two-wire systems intended for retrofit use. This is an available approach, rather than a promise that every old cable or handset will work with a new system.
Read Comelit’s two-wire system overview (PDF)Support After Installation
Know How to Use It. Know Who to Call.
Door entry maintenance can include checking call quality, screens and handsets, entrance buttons, power supplies and any associated door-release function. Network and app settings may need reviewing after changes to your broadband or phone.
We explain the installed equipment, the checks you can carry out and when to ask for support. Ongoing maintenance is available for suitable systems within our coverage area.
Explore Maintenance & ServiceBefore You Decide
Your Installation Questions
Can I answer the intercom on my phone?
Some systems support mobile answering. Availability, app licences, user limits and internet requirements depend on the equipment. We discuss these before you commit to a system.
Does a video doorbell unlock the door?
Not automatically. Seeing and speaking to a visitor is separate from controlling a lock. Door release needs compatible equipment and an agreed design for the door.
Can you replace one handset in a shared building?
Only where a compatible replacement is available and suitable for the existing shared system. Handsets are not universally interchangeable; we check the model and infrastructure first.
Will residents lose entry while the system is replaced?
A shared-system upgrade needs an agreed changeover plan. Access requirements, expected interruption and any temporary arrangements are discussed with the responsible person before work starts.
Request a Quote
Tell Us What You Need to Protect
Tell us your postcode, how many entrances and properties are involved, and whether this is a new system or an upgrade. Photos of the entrance panel, handset and any visible model labels can help.
We confirm coverage, discuss the requirement and agree any survey or next step before work is arranged. The quotation sets out the proposed equipment and installation scope for you to review.
Prefer to speak? Call 01296 201296. You do not need to choose equipment before contacting us.