Maintenance & Service

Keep your CCTV, alarms, access control and intercoms reliable, compliant, and ready when it matters.
Book a maintenance visit
  • Planned preventative maintenance (PPM)
    Scheduled inspections and testing to identify issues early, reduce failures, and keep your system operating as designed.
  • Fault finding and repairs
    Rapid diagnosis of faults, performance issues, and intermittent problems — with clear advice and professional repairs.
  • System takeovers supported
    We maintain and service existing systems, even if the original installer is no longer available or the system is outdated.
Professional Engineers
15+Years of Experience
Clear Reporting

What we maintain & service

    • Camera focus, angle, and image checks
    • Recorder / storage health
    • Network and remote access testing
    • Firmware and configuration review
    • Detector tests and calibration
    • Battery checks / replacements
    • Bell and keypad testing
    • Fault diagnostics & false alarm reduction
    • Readers, controllers, locks
    • Door release and permissions check
    • Power supply and battery testing
    • Event logs and reliability checks
    • Audio/video quality checks
    • Call routing and release tests
    • Panel/monitor/handset diagnostics
    • Network/power checks

How our maintenance works

A clear, structured approach — no box-ticking, no guesswork.

Inspect & test

We inspect and test all critical components to confirm correct operation and performance.
Identify issues
We identify faults, wear, configuration problems, and potential failure points.
Fix & optimise
We repair issues where approved and optimise settings for reliability and performance.
Report & advise
You receive a clear summary of findings, actions taken, and recommendations.

Maintenance Options & Plans

Choose the level of maintenance that matches your system, risk level, and usage. All plans are carried out by professional security engineers and follow a structured, preventative approach — not box-ticking.
Features
Standard
Premium
Comprehensive
Equipment Cleaning
Device Testing & Calibration
System Certification
Firmware & Software Updates
Remote Technical Support
Reduced Call-Out Charges
Priority Response Time
Parts and Labour Cover
Service Report & Documentation
Annual Maintenance Visit(s)
1 Visit
2 Visits
2 Visits + On-Demand Check*
Suitable For
Small Business/Home Systems
Medium Commercial/Home
Multi-Site or High-Security

Not sure which maintenance plan is right?

We’ll assess your system and recommend the most suitable level of cover based on risk, usage, and compliance requirements.
Book a maintenance visit Request a call back
Advice provided by professional security engineers.
Call us: 01296201296